At CAMPING-CAR PARK, we believe in travel that combines autonomy, peace of mind, and freedom. Whether you're new to the scene or a seasoned motorhome enthusiast, managing your account well is key to fully enjoying our network of sites and services. With simple tools and quality human support, you're in control of your travels... with complete peace of mind.

How do I top up my balance at CAMPING-CAR PARK site kiosks?

Each site in the network has a kiosk at the entrance, allowing you to easily top up your account.

Here's how to do it:

1. Head to the kiosk.
   
2. Select your language.
   
3. Choose your vehicle type.
   
4. Select the amount you want to add (€10, €20, €30, etc.) or the number of nights you want to stay on the site. (Please note: this isn't a reservation, and your pitch isn't guaranteed, regardless of the number of nights you select.)
   
5. Click "Next" in the bottom right.
   
6. Indicate whether you're already a customer or not.
   
7. Follow the instructions until you reach the secure payment stage.
   
   

Once the transaction is complete, your balance is instantly updated on your CAMPING-CAR PARK card.

‍

The CAMPING-CAR PARK app: your travel buddy

The mobile app makes everything easier, wherever you are, giving you complete independence.

Topping up your balance from the app:

1. From the homepage, click "Top up" next to "My balance."
   
2. Enter the amount you want to add.
   
3. Add to your basket, click "Next" and follow the steps.
   
4. Finalise the 100% secure payment.

A dedicated video guides you step by step:

​
To go further: take advantage of the Privilege Pack and the Digital Pass

For even more freedom, consider subscribing to our exclusive services:

The Privilege Pack: extra benefits on your stays, easier access to the entire network, and premium services designed for regular travellers.
The Digital Pass: access sites directly via your smartphone, without a physical card, and manage everything online with unparalleled simplicity. Discover the Digital Pass

FAQ – Your most frequently asked questions

➡️ Can I top up my account outside of the automatic payment machines?
Yes, you can top up your balance at any time using the mobile app or via your personal account on our website.

➡️ Can I use my account on all areas of the network?
Absolutely! Your card or Digital Pass gives you access to all CAMPING-CAR PARK sites in France and Europe.

➡️ Is the balance valid indefinitely?
Yes, your balance does not expire. You can use it at any time, according to your desires and itineraries.

➡️ What if I lose my CAMPING-CAR PARK card?
Contact our customer service: we can deactivate your old card and send you a new one quickly.

➡️ Does the Digital Pass replace the physical card?
Yes, it's a modern alternative to the card: everything is managed from your phone, for maximum autonomy.

For even more answers, check out our complete article dedicated to Camping-Car Park's frequently asked questions

In conclusion: freedom with complete confidence

Joining the CAMPING-CAR PARK network means choosing a free, connected and secure way to travel, with adapted tools and real assistance. Managing your account becomes child's play, whether using the automatic payment machines, the app, or our human support.

🚐 Have a good trip, and fully enjoy each stage with CAMPING-CAR PARK!

‍