At CAMPING-CAR PARK, we believe in a travel experience that combines autonomy, serenity and freedom. Whether you're a new user or an experienced camper, managing your account is the key to taking full advantage of our network of sites and services. Thanks to simple tools and high-quality human support, you're in control of your journeys... with complete peace of mind.

How do I top up my balance on the automatic machines at CAMPING-CAR PARK?

Each area of the network is equipped with an automatic machine at the entrance, allowing you to top up your account easily.

Steps to follow :

1. Meet in front of the automaton.
   
2. Select your language.
   
3. Choose your vehicle type.
   
4. Select the amount you would like to pay (€10, €20, €30, etc.) or the number of nights you would like to spend at the site. (This is not a reservation: your pitch is not guaranteed, regardless of the number of nights selected).
   
5. Click on "Next" at bottom right.
   
6. Indicate whether or not you are already a customer.
   
7. Follow the instructions to secure payment.
   
   

Once the transaction is completed, your balance is instantly updated on your card. CAMPING-CAR PARK.

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The CAMPING-CAR PARK app: your roadside companion

The mobile application makes it easy to take care of everything, wherever you are, for total autonomy.

Reload your balance from the application :

1. From the home page, click on "Reload" opposite "My balance".
   
2. Enter the desired amount.
   
3. Add to cart, click "Next" and follow the steps.
   
4. Finalize your 100% secure payment.

A dedicated video guides you step by step:

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Go further: enjoy the Privilege Pack and the Digital Pass

For even more freedom, consider subscribing to our exclusive services:

The Privilege Pack extra benefits for your stays, easier access to the entire network, and premium services designed for regular travelers.
Digital Pass : access areas directly via your smartphone, without a physical card, and manage everything online with unrivalled simplicity. Discover the Digital Pass

FAQ - Your most frequently asked questions

➡️ Can I top up my account outside the ATM?
Yes, you can top up your balance at any time from the mobile application or via your personal space on our website.

➡️ Can I use my account on all the areas in the network?
Yes, you can! Your card or Digital Pass gives you access to all CAMPING-CAR PARK areas in France and Europe.

➡️ Is my balance valid indefinitely?
Yes, your balance does not expire. You can use it at any time, according to your desires and itineraries.

➡️ What if I lose my CAMPING-CAR PARK card?
Contact our customer service: we'll deactivate your old card and send you a new one as soon as possible.

➡️ Does Pass Digital replace the physical card?
Yes, it's a modern alternative to the card: everything is managed from your phone, for maximum autonomy.

For even more answers, read our complete article dedicated to questions from Camping-Car Park motorhome owners

In conclusion: freedom with confidence

Join the network CAMPING-CAR PARKnetwork means choosing a free, connected and secure way to travel, with adapted tools and real assistance. Managing your account is child's play, whether you use our automated systems, our application or our human support.

🚐 Happy driving, and enjoy every step of the way with CAMPING-CAR PARK!

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